Rules & Regulations

Dear Guests,

We strive to provide a comfortable, safe, and memorable experience for all our visitors. To ensure a wonderful time at our park, please adhere to the following guidelines:

• Entry is restricted to one person per ticket, which is only valid for a specified date and time.
• Online bookings cannot be made for the same day.
• Tickets are non-transferable and non-refundable.
• Outside food and alcoholic beverages are not allowed inside the park, and intoxicated individuals will be denied entry.
• All individuals, bags, luggage, parcels, and any other items are subject to security checks at the park’s entrance and other designated locations within the park.
• Please demonstrate common courtesy towards fellow park guests and our service staff. Avoid using foul language and engaging in unsafe or offensive behavior.
• Maintain discipline while waiting in ride queues; members of your group cannot join those already in line.
• Proper attire must be worn at all times when visiting the park.
• For your comfort, hygiene, and safety, a dress code is enforced in the park.
• When enjoying water rides, wear polyester or nylon costumes such as t-shirts, shorts, bermudas, three-fourths, or swimsuits. Sarees, churidars/salwars, dupattas, formal pants, shirts, burkhas/pardas, school uniforms, denims (jeans and three-fourth jeans), cargos, and indecent attire are not permitted in the water park and certain high-thrill rides.
• Avoid wearing scarves or shawls while on rides to ensure everyone’s safety.
• As many park rides are adventurous in nature, guests are advised to follow the safety instructions provided by lifeguards, ride operators, and displayed instructions near rides for a safe experience. The management will not be held responsible for injuries or accidents due to guest negligence.
• Pools are shallow; refrain from diving into them.
• Pregnant women, heart patients, individuals with high blood pressure, and those prone to epilepsy are advised to avoid fast and adventurous rides.
• Parents should closely supervise their children, and children should be accompanied by adults.
• Some rides have height and weight restrictions for safety reasons, and guests below the stipulated height and above certain weights are not allowed on these rides.
• Guests may need to leave the park before closing time if the situation requires it.
• The management reserves the right to close any ride at any time for safety or technical reasons without prior notice.
• The management may cancel tickets and remove any person from the park premises for misbehavior or violation of park rules.
• Smoking is prohibited in common park areas. Please use the designated smoking area.
• Pets are not allowed inside the park.

The following activities are not allowed without prior approval from the management:

• Sale of goods or services, or displaying goods or services for sale.
• Distributing printed materials of any kind.
• Brand promotion or unauthorized events.
• Displaying banners or any other printed materials.
• Photography, videotaping, or recording of any kind for commercial purposes.
• The management is not responsible for the loss of personal belongings. We may photograph, film, videotape, record, or reproduce the image and/or voice of any person entering the park for any purpose without payment to any person.

For any clarifications or assistance, please contact our Guest Relations Executives.